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Congratulations and welcome to the family of Cooper Music piano owners! It is a privilege to help you in the selection of a fine quality piano and we stand ready to serve you whenever service is needed. We appreciate your business and welcome you to our family.

Proper care and maintenance, as stated in this brief guide, will ensure you a lifetime of excellent performance you have the right to expect from your piano. A piano represents the integrity and tradition of its founder and the dedication of craftsmen for many years.

It is most important to have your instrument tuned and serviced regularly (as further explained in this guide) to assure proper performance from the piano in years to come. Keeping your piano well maintained will enhance your listening and playing pleasure while protecting your investment.

Some pianos are finished with clear lacquer and then hand rubbed to a satin sheen. Lacquer finish is used because it has been proven to be the longest wearing finish possible and is easy to repair if necessary. To keep the piano and all fine furniture clean, we recommend cleaning with a very soft cloth, such as a diaper. Avoid cloths that are rough as they may leave streaks and scratches. Apply a slight amount of water to the cloth to pick up dust. Do not use normal waxes or polishes, as long term use of such materials will harm the finish. Vases and other containers holding organic materials should never be placed on your piano because of the risk of spills. Do not place vases, flowers, or water filled containers on the piano as the condensation will create a ring on the piano's finish.

The piano strings should never be touched. Naturally, one would not think of doing so as they are enclosed by the cabinet. Fingertips leave oils behind, which causes corrosion to the steel piano wires, so it is worth a note of mention.

Clean the keys with only a very soft cloth (another diaper will serve you well), water-dampened. If the keys are very dirty, use a very gentle soap on the cloth. However, if you use soap, be sure to go over the keys with another soft damp cloth to rinse the soap. Never use abrasives, alcohol, cleaning fluids, or other solvents on the keys, and never use water other than to dampen the cloth.

The correct placement of your piano is extremely important for the longevity of the instrument. The piano must not be anywhere near a heating outlet. Nor should it be near a window, exposing it to direct sunlight and drafts. In a modern, well-insulated home, an outside wall can be adequate.

Extremes of humidity are extremely dangerous to your piano. Dryness in the piano's environment will cause the woods to dry out and subsequently crack. High humidity will cause the piano to detune and become sluggish. The ideal humidity level for the instrument is about 42% as it is for all fine furniture.

In the winter, when humidity usually drops, you may need to use a humidifier. The best type is one that is part of your central heating system. If that is not available, a room humidifier, insuring that it does not deposit its water on the piano, will do an adequate job. In the summer, when the humidity maybe much higher, the ideal solution is central air-conditioning. If central air is not available, a window unit or dehumidifier in the same room with the piano will do a reasonable job of controlling the high humidity problem.

For maximum humidity control year-round, you may wish to purchase a hygrometer. This device makes it easy to maintain the piano room's proper humidity level as it tells you the room's humidity. Besides protecting your fine piano, controlling the humidity will also benefit your other fine pieces of furniture, assuring you of many years of pleasure and use.

Damage created by extreme dryness or humidity, of course, are not covered by your manufacturers or Cooper Music Ten Year Limited Warranty.

As with any finely built object, regular and proper servicing of your piano is of vital importance if you are to enjoy it for many years to come. A properly serviced instrument will perform precisely and will have a longer useable life. During the first few years you own a new piano, when the new wires are stretching, the piano will need to be tuned several times each year. After this period, two tunings per year are usually adequate (except in situations of extremely heavy use).